1. Our Details

Stingers Africa Safaris Ltd. (herein also referred to as “Stingers Africa Safaris “, “SAS”, “we”, “us,” or “our”), which is registered by the Uganda Registration Services Bureau (URSB) under registration number 80020003924898, Plot 67/75, Yusuf Lule Rd./Clement Hill Rd., Kampala, operates all safari packages featured on this website.

2. Bookings and Payments

In these booking conditions, references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made, or any other person to whom a booking is added or transferred.

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

• a) He/she has carefully read and understood these terms and conditions and has the authority to and does agree to be bound by them;
• b) He/she consents to our use of information in accordance with our Privacy Policy;
• c) He/she is over 18 years of age and, when placing an order for services with age restrictions, declares that he/she and all members of the party are of the appropriate age to purchase those services.

A booking is made with us when: a) you tell us that you would like to accept our written or verbal quotation; and b) you pay us a deposit of not less than 30% of the cost of your tour in advance (if you are booking within 45 days of departure, full payment is due at the time of booking); and c) we issue you with a booking confirmation. We reserve the right to return your deposit and decline to issue a confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking and will be sent to you or your travel agent.

The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 45 days prior to your scheduled departure. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you and will retain your deposit (in which case the cancellation charges set out in Clause 7 below will become payable). We will endeavor to send you a reminder, and should we not receive a timely response of payment, we will treat your booking as cancelled.

Sometimes you may be required to make upfront payments on top of the usual 30% deposit for internal flights, gorilla and chimpanzee permits, or some bookings over peak holiday periods.

Chimpanzee and Gorilla permits in Uganda and Rwanda must be paid 100% in advance according to the respective governments’ advertised prices. The respective wildlife authorities reserve the right to change the prices and booking terms of these permits, which are therefore independent of Stingers Africa Safaris’ terms and conditions.

We will always inform visitors/clients before booking their trips with us if an additional payment (besides the 30% deposit) is required. Then the full amount of the arrangement must be paid at least 45 days before the scheduled departure.

Note: We accept payments by bank transfer or Visa credit/cash card. Any payments made by Visa credit card attract a 3.9% service charge, and transactions should be done at least 45 days before the departure date. Traveler’s cheques aren’t allowed now!

Any cross-border transaction charges, i.e., the 3.9% service charge from credit card payment, shall be fully paid by the visitor/client.

3. Pricing

The price of your travel arrangements has been quoted in US dollars. Our suppliers have rates in US dollars, and therefore, we will quote your trip in only USD.

We reserve the right to revise US Dollar prices without notice to reflect marked increases in foreign exchange or tariff rates.

We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays.

The price of your confirmed holiday is subject at all times to variations in:

1. (i) transportation costs, including the cost of fuel; or
2. (ii) dues, taxes, or fees chargeable for services by third parties resulting in changes in the prices of passenger carriages, accommodations, and all logistical aspects of your tour.
3. (iii) the exchange rates used to calculate your arrangements.

However, prices remain the same within 45 days of your scheduled departure. Should this price change result in an increase equivalent to or more than 8% of the total cost/value of your confirmed booking/tour, you will have the option of either accepting the holiday or changing it with another alternative we are able to offer. We will refund any price difference if the alternative is of lower cost/value. Alternatively, you could cancel and receive a full refund of all monies paid, except for any amendment charges, within one week of notice of the change. Should your holiday price go down as a result of the changes in prices aforementioned, then we will refund any amount in excess of what is due. This refund includes the deduction of administrative expenses incurred. Any quote you receive from us will be valid for 7 days from the date of issuance.

Note: Some apparent changes may have no impact on the price of your tour due to contractual agreements and other protections in place.

4. Accuracy

We endeavor to ensure that all the information and prices both on our website and in our brochures are accurate; however, occasionally changes and errors occur, and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed. There may be additional charges if changes have to be made later. However, Stingers Africa Safaris isn’t liable for any modified information from third parties or any other typing errors.

5. You Changing Your Booking

Should you wish to change/adjust your travel arrangements in any way after we’ve issued our confirmation invoice/receipt, say, your departure date or accommodation, you must inform us in writing (the individual who made the booking) as soon as possible. While we will do our best to execute these changes for you as far as it is within our powers,

Where we can meet a request, all changes will be subject to payment of an administration fee as follows:

• If the change is requested 45 days or more before travel, an administration fee of 3.5% of the total cost of that arrangement prior to the change will be applied.
• If the change is requested less than 45 days before travel, an administration fee of 5.5% of the total cost of that arrangement prior to the change will be applied.

Please note that you may also be charged any costs or charges incurred or imposed by any of our suppliers. You should be aware that the closer you get to your departure date, the higher the cost of making any alterations you may require to your confirmed booking. Therefore, contact us as soon as possible to make these alterations.

Where we are unable to assist you and you do not wish to proceed with the original booking, we will treat this as a cancellation by you. For our Cancellation Terms and conditions, please see Section 7 below. If you are prevented from traveling, you may transfer your booking to another suitable person by giving us notice in writing at least 7 days before your departure date. You and the new traveler are responsible for paying all costs we may incur in making the transfer.

Note: Certain arrangements may remain unchangeable after a reservation/booking and any alterations could attract a cancellation charge of up to 100% of that part of the arrangements. In particular, any changes requested within 45 days of departure will be subject to the cancellation charges above.

6. We Changing Your Booking

It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes, and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you or your travel agent of them at the earliest possible date. We also reserve the right, under any circumstances, to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. However, we will not cancel your travel arrangements less than 45 days before your departure date, except for reasons of force majeure or your failure to pay the final balance.

Most alterations will be minor, and while we will do our best to notify you or your travel agent of any changes as soon as reasonably possible if there is time before your departure, we will have no other liability to you. Examples of “minor changes” include the following when made before departure:

• Any change in the domestic flight(s), flight timings, and/or aircraft type (for any transfers between destinations included in the itinerary).
• Any change in the safari vehicle type
• A change of outward departure time or overall length of your holiday of twelve hours or less.
• A change of accommodation to another of the same standard or classification
• Changes if other activities occur.

Occasionally, we may have to make a major change to your confirmed arrangements. Examples of “major changes” include the following when made before departure:

• A change of accommodation area for the whole or a significant part of your time away
• A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
• A change of outward departure time or overall length of your arrangements of twelve or more hours.
• A significant change to your itinerary, missing out on one or more destinations entirely.

If we have to make a major change or cancel, we will notify you as soon as possible, and if there is time to do so before departure, we will offer you the choice of:

1. (for major changes), accepting the changed arrangements,
2. having a refund of all monies paid; or
3. accepting an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value).

You must notify us of your choice within 7 days of our offer. If you fail to do so, we will assume that you have chosen to accept the change or alternative booking arrangements.

If we make a major change or cancel less than 45 days before departure, we will also pay compensation as detailed below:

Period before departure within which notice of cancellation or major change is notified to you Compensation payable per person booking

• More than 45 days, no refund
• 40-28 days $30 refund
• 27–14 days $40 refund
• Less than 14 days $50 refund

The compensation that we offer does not exclude you from claiming more if you are entitled to do so. We will not pay you compensation where we make a major change or cancel more than 45 days before departure or in the event that we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care, or if we cancel your arrangements because the minimum number of participants to run the arrangements has not been reached. We will tell you if we have to cancel for this reason not less than 45 days before departure.

The above sets out the maximum extent of our liability for changes and cancellations, and we regret we cannot meet any expenses or losses you may incur as a result of a change or cancellation. Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you at a higher price than that originally booked in the same location where no additional payment is made by you.

We will not pay you compensation, and the above options will not be available if we make a minor change or cancel as a result of your failure to make full payment on time or where the change(s) or cancellation by us arise out of alterations to the confirmed booking requested by you.

Very rarely, we may be forced by “force majeure” (see Clause 9) to change or terminate your arrangements after departure. If this situation does occur, we regret that we will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation, or meet any costs or expenses you incur as a result.

If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation.

7. You Cancelling Your Booking/Tour

If you or any other member of your party decides to cancel your confirmed booking, you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it, either in the post or by email. Please kindly send it to stingersafricasafaris@gmail.com and ensure that we acknowledge the email. Since we incur administrative costs in canceling your travel arrangements, you will have to pay the following cancellation charges: The cancellation charges detailed are calculated on the basis of the total cost payable by the person(s) canceling.

• More than 90 days before a scheduled departure attracts a 30% charge and a 70% refund.
• 89–45 days before scheduled departure attracts a 60% charge and a 40% refund.
• 44–29 days before scheduled departure attracts an 80% charge and a 20% refund.
• 28–0 days before scheduled departure attracts a 100% charge and a 0% refund.

Note: High cancellation charges in some camps over peak periods of December to February and May to July may affect the above cancellation charges, putting them higher than normal. In such cases, we will notify you in writing at the quote stage before you make a deposit. Once your deposit is paid and we have issued a Confirmation Invoice, you are liable for these increased cancellation charges.

Certain arrangements may not be amended after they have been confirmed, and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above. For instance, gorilla/chimpanzee permits, and domestic flights remain non-refundable even though you paid in advance at the deposit stage. Therefore, we will retain the cost of these particulars in addition to the cancellation charges indicated above.

If any member of your party is prevented from traveling, that person(s) may transfer their place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements), providing we are notified not less than 28 days before departure and you pay an amendment fee of $50 per person transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers, and the transferee agrees to these booking conditions and all other terms of the contract between us. If you are unable to find a replacement, cancellation charges as set out will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not traveling or for unused services.

Suppose the reason for your cancellation is covered under the terms of your insurance policy. In that case, we can issue you a cancellation invoice to support your claims for these charges.

If you wish to postpone your trip by 9–12 months from your original trip dates and have a minimum of 30 days to cancel, where Stingers Africa Safaris can negotiate with our partners, the deposit paid will be held, applied to the future booking, and a 3.5% administration fee of the new total trip cost will be collected at the point of re-booking.

8. We Cancelling Your Booking/Tour

It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes, and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you or your travel agent of them at the earliest possible date. We also reserve the right, under any circumstances, to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. However, we will not cancel your travel arrangements less than 45 days before your departure date, except for reasons of force majeure or your failure to pay the final balance.

Most alterations will be minor, and while we will do our best to notify you or your travel agent of any changes as soon as reasonably possible if there is time before your departure, we will have no other liability to you. Examples of “minor changes” include the following when made before departure:

• Any change in the domestic flight(s), flight timings, and/or aircraft type (for any transfers between destinations included in the itinerary).
• Any change in the safari vehicle type
• A change of outward departure time or overall length of your holiday of twelve hours or less.
• A change of accommodation to another of the same standard or classification
• Changes if other activities occur.

Occasionally, we may have to make a major change to your confirmed arrangements. Examples of “major changes” include the following, when made before departure:

• A change of accommodation area for the whole or a significant part of your time away
• A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
• A change of outward departure time or overall length of your arrangements of twelve or more hours.
• A significant change to your itinerary, missing out on one or more destinations entirely.

If we have to make a major change or cancel, we will notify you as soon as possible, and if there is time to do so before departure, we will offer you the choice of:

1. (for major changes), accepting the changed arrangements,
2. having a refund of all monies paid; or
3. accepting an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value).

You must notify us of your choice within 7 days of our offer. If you fail to do so, we will assume that you have chosen to accept the change or alternative booking arrangements.

If we make a major change or cancel less than 45 days before departure, we will also pay compensation as detailed below:

Period before departure within which notice of cancellation or major change is notified to you Compensation payable per person booking.

• More than 45 days, no refund
• 40-28 days $30 refund
• 27–14 days $40 refund
• Less than 14 days $50 refund

The compensation that we offer does not exclude you from claiming more if you are entitled to do so. We will not pay you compensation where we make a major change or cancel more than 45 days before departure or in the event that we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care, or if we cancel your arrangements because the minimum number of participants to run the arrangements has not been reached. We will tell you if we have to cancel for this reason not less than 45 days before departure.

The above sets out the maximum extent of our liability for changes and cancellations, and we regret we cannot meet any expenses or losses you may incur as a result of a change or cancellation. Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you at a higher price than that originally booked in the same location where no additional payment is made by you.

We will not pay you compensation, and the above options will not be available if we make a minor change or cancel as a result of your failure to make full payment on time or where the change(s) or cancellation by us arise out of alterations to the confirmed booking requested by you.

Very rarely, we may be forced by “force majeure” (see Clause 9) to change or terminate your arrangements after departure. If this situation does occur, we regret that we will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation, or meet any costs or expenses you incur as a result.

If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation.

9. Force Majeure

Except where otherwise expressly stated in these booking conditions, we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include, but are not limited to, war, the threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riots, the act of any government or other national or local authority, including port or river authorities, industrial disputes, lock closures, natural or nuclear disasters, fires, chemical or biological disasters, adverse weather, sea, ice, and river conditions, and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure.

10. Our Liability to You

Stingers Africa Safaris purchase logistics, hotel accommodations and cafeterias, medical evacuation services, and other safari components from various independent suppliers that are not subject to its control. We cannot therefore be liable for any death, personal injury, property damage, or other losses that may occur due to any act or omission of any such supplier or by reason of any other unforeseen circumstances we have no control over.

You must inform us without undue delay of any failure to perform or improper performance of the tour services included in your package. In the event that any of the tour services included in your package/itinerary are not performed as per the contract or are under or improperly performed by the tour service suppliers or us, and this has affected the enjoyment of your tour, you may be entitled to an appropriate price reduction, compensation, or both.

We will not be liable where any failure to perform or under- or improperly perform the tour services is due to:

• Your cause or another member of your party, or a third party unconnected with the provision of the tour services in the package
• “Force majeure” (see Clause 9), a situation beyond our control the consequences of which we could not have avoided even if we’d taken all reasonable measures.

Except in cases involving illness, injury, or death, our liability shall be limited to three times the cost of your travel arrangements. Our liability will also be limited in accordance with and/or in an identical manner to the contractual terms of the companies that provide the travel services that make up your package. These terms are incorporated into your booking.

Depending on the itinerary you choose, optional activities will be available at some of the places you will visit. Some of these activities carry the inherent risk of serious personal injury. These activities include, but are not limited to:

• Walking tours
• Horseback tours
• Canoe, boat, and white-water rafting trips
• Primate tracking
• Hiking

You should be aware that your personal safety cannot be guaranteed. While you are free to participate in these activities while on tour, you must understand that such participation will be at your own risk and that Stingers Africa Safaris assume no responsibility for your safety. We are not responsible for acts of God, fire, acts of governments or other authorities, wars, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics/pandemics, quarantines, dangerous incidents on water, land, or air travel, and other similar acts or incidents beyond our ability to control.

NB: This entire clause (our liability to you) does not apply to any other contracts you may enter into for excursions or activities while on your trip.

11. Complaints

We make every effort to ensure that your holiday arrangements run smoothly, but if you do have a problem during your holiday about any of the services included in your package, please inform the relevant supplier (e.g., your hotelier) or your driver/guide or trip manager immediately, who will endeavour to put things right. If your complaint is not resolved locally and you wish to complain further, please follow it up within 28 days after you return home by emailing us at stingersafricasafaris@gmail.com. Give your booking reference and all other relevant information, keeping your email as precise and concise as possible. This will help us quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier’s ability to investigate your complaint and will affect your rights under this contract.

12. Special Requests

Any special requests must be advised to us at the time of booking, e.g., food intolerances or diets, room location, a particular facility at a hotel, etc., so we can pass them on to the relevant suppliers. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. We do not accept bookings that are conditional upon any special request being met.

13. Disabilities and Medical Issues

We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. Good physical and mental health are essential for the enjoyment of these active outdoor tours. You may travel in rugged areas far from modern medical facilities. Good physical conditioning is recommended as preparation for all tours, especially those involving trekking. By forwarding the deposit, the visitor/traveller certifies that he/she does not have any physical or other conditions of disability that would create a hazard for themselves or other members.

If you or any member of your party has any medical problem or disability that may affect your stay, please provide us with full details before we confirm your booking so that we can try to advise you as to the suitability of your chosen arrangements. Regrettably, not every destination may be appropriate and acceptable. We may require you to produce a doctor’s certificate certifying that you are fit to participate in the tour. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking, or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.

It is therefore essential that any participant with a medical condition(s) requiring regular treatment, or which may be affected by vigorous activity, high altitude, heat, cold, other natural phenomena, or particular foods notify us and the tour leaders in writing in advance of travel. We assume no liability for medical care or special dietary requirements. Participants may be required to furnish a doctor’s statement of good health. The judgment of Stingers Africa Safaris, or a local operator or guide, shall make the ultimate determination of an individual tour participant’s fitness to embark on or continue a tour. Once a tour has been confirmed, medical circumstances will not be considered exceptions to our cancellation policy. All participants must be covered by a current medical insurance policy applicable to overseas travel for the duration of their tour. Proof of coverage may be required.

14. Any Assistance

We will provide necessary assistance if you’re in difficult health during your trip and ask us to help. We will provide necessary information on health services for medical assistance, as well as local authorities or consular assistance, and help you figure out alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur or claim them back from your travel insurance company.

15. Excursions

Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your contracted arrangements with us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

16. Tracking Primates

There is a possibility that an individual traveler may be prohibited from tracking on the day of a scheduled excursion because of some highly contagious illness or some other health-related condition. Only travelers in good health are permitted to track primates, and the decision whether or not a traveler will be allowed to participate in a primate tracking excursion will be made on the day of the excursion by the local guides and trackers, whose decision in such matters is final.
No guarantee can be made that primates will be seen on any primate tracking tour. You must be aware that should you be prohibited from visiting the primates because of ill health or any other reason that prevents you from tracking on a scheduled date, the cost of the permit and all other costs associated with the trip (including air fare, hotel accommodation costs, etc.) are non-refundable.
The minimum age limit for gorilla tracking participants is 15 years and 12 years (depending on where you go tracking) for chimpanzees.

17. Group Departures

Our group departures run with a minimum participation of two visitors/travelers. If we do not achieve this number on a particular departure up to 45 days before the departure date, you will be prompted to carry on with the tour privately and probably bear the extra costs involved. If you do not wish to take up this option, the trip will be cancelled, and your deposit refunded in full. Alternatively, we can still craft a private tour for you or substitute it with another suitable option.

18. Photography On Tour

We reserve the right to take photographic images of individual participants to use for commercial promotion. Visitors who prefer that their image not be used are asked to identify themselves to their tour guide/driver at the start of the tour.

19. Visitors’ Responsibilities

Visitors are responsible for understanding the Terms and Conditions associated with our tours and making selections that are appropriate to their interests and abilities.

You must review the current travel advice for your safari holiday destination before booking and ensure you remain up to date with this advice before traveling.

Timely preparation for the trip by studying the information provided in the itinerary and acting accordingly in relation to travel advice, rules, and guidelines such as following normal standards of personal hygiene in order to lessen the risks of contracting avoidable diseases on travel, following normal social behavior patterns with fellow trip members, acting in an appropriate and respectful manner in accordance with the customs of host countries, and completing the itinerary as scheduled (or as adjusted in the field as required).

We refer, in particular, to our pre-departure information sheet. We will offer general advice but cannot be held responsible if you do not comply with current requirements before your departure.

We do not accept liability for any advice given of a general nature before the holiday commences. You are responsible for a timely check-in for all flights and necessary vessels and for presenting yourself to take up all pre-booked components of your holiday. No credit or refund will be given to you should you fail to take up any component of your holiday or lose any travel documents.

All guests staying with us are expected to conduct themselves in an orderly and acceptable manner and not disrupt the enjoyment of other guests. If, in our opinion or in the opinion of any hotel manager or any other person in authority, your behaviour or that of any member of your party is causing or is likely to cause distress, danger, or annoyance to any of our other guests or any third party or damage to property, or a delay or diversion to transportation, we reserve the right to terminate your booking arrangements with us immediately. In the event of such termination, our liability to you and/or your party will cease, and you and/or your party will be required to leave your accommodation or other service immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodations or any other service will be made, and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions, and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be made directly to the hotel manager or other supplier prior to departure from the hotel. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions, together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.

Certain inherent risks are involved in all of the Africa safari holidays we offer, especially concerning wildlife, plants, the environment, and illness. You must accept these at your own risk. If you wish to discuss any such risks with us, we will gladly provide advice over the telephone or by mail.

20. Passport, Visa and Immigration Requirements

It is your responsibility to check and fulfill the passport, visa, health, and immigration requirements applicable to your holiday. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor, as applicable. Requirements do change, and you must check the up-to-date position in good time before departure. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, or immigration requirements. You must also ensure that your vaccination certificates are in order and that you have taken your doctor’s advice with regard to vaccinations.

21. Knowing and Voluntary Execution

Payment of a deposit to Stingers Africa Safaris certifies that agents/tour participants have carefully read and fully understood the contents of the Terms and Conditions, especially those regarding cancellation and refund policies, limited liability, and responsibility borne by trip participants. On the advance of a deposit to Stingers Africa Safaris, the depositor’s family and/or next of kin agree to be bound by the above Terms and Conditions.

22. Insurance

Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers you and your party against all of your personal requirements, including the cost of cancellation by you, the cost of assistance (including repatriation) in the event of accident or illness, loss of baggage and money, and other relevant expenses. If you fail to travel with adequate insurance cover, we will not be liable for any losses in respect of which insurance cover would otherwise have been available.

23. Law and Jurisdiction

This booking is governed by Ugandan Law and the jurisdiction of the Ugandan Courts. However, you may choose the law and jurisdiction of Rwanda, Kenya, or Tanzania, where we also operate.

24. Ebola Virus & COVID-19 Pandemic Addenda

a) Your government’s state department (foreign office) for international travel might have travel warnings for the destinations you visit. If you decide to travel despite the warnings, you must check the advice carefully.

b) You must have insurance covering you for any Virus outbreak, Ebola, or COVID-19-related issues, specifically for any claim, loss, liability, cost, or expense of whatever nature directly or indirectly arising from, contributing to, or resulting from Ebola Virus Disease (EVD), coronavirus disease (COVID-19), severe acute respiratory syndrome coronavirus 2 (SARS-cov-2), or any mutation or variation thereof. This exclusion also applies to any claim, loss, cost, or expense of whatever nature, directly or indirectly arising from, contributing to, or resulting from;

• Any fear or threat (whether actual or perceived) of
• Any action taken in controlling, preventing, suppressing, or relating to any outbreak of Ebola Virus Disease (EVD), Coronavirus disease (COVID-19), or severe acute respiratory syndrome coronavirus

Note: If you incur additional costs due to a lack of adequate insurance coverage, we will not be held liable.

c) Stingers Africa Safaris has its standard liability for all clients, covering non-COVID/EVD-related issues. We will use our best efforts to assist if an incident occurs during the holiday. However, we will have no additional liability. We will not incur additional costs due to EVD or COVID-19 or your decision to travel during the pandemic. That includes any scenario resulting from EVD or COVID-19, for example, safari cancellation, quarantine on arrival, medical or hospital bills, or repatriation.

d) You know that the COVID-19 pandemic has made flight schedules prone to change. That might change the flight schedule with little notice, necessitating an earlier or later return home.

e) Should you contract EVD or COVID-19 while on holiday, Stingers Africa Safaris will not guarantee the quality of hospitals that you might be taken to or the care you might receive. Usually, we can assist in these matters, but due to a likely national approach to treating the virus, you might be taken to a designated public hospital outside of Stingers Africa Safaris.

f) You should understand that Ebola and COVID waves can occur in Africa with little warning, impacting hospital capacity and putting strain on their ability to care for any accident or illness. As mentioned above, Stingers Africa Safaris will always try to assist in ensuring our visitors/clients get the best possible medical care if needed. Ultimately, the pandemic can make it difficult to access medical care if a wave puts pressure on the national health system of the country you are visiting.

g) When traveling, you must strictly follow your host country’s national advice on EVD and COVID-19, taking the same precautions that you would when home, which include:

• Wearing a face mask in public places and during transfers
• Carrying hand sanitizer at all times and using it often.
• Washing hands regularly.
• Avoiding crowds
• Social distancing where possible (2 m ideally)

h) You understand that African countries have very different government-led approaches to Ebola and COVID-19 safety precautions. As a result, locals may not wear face masks, maintain social distance, or participate in precautionary calls. Stingers Africa Safaris work with high-quality suppliers who are usually more cautious. However, these lodges are only obliged to follow their national guidelines, which may be below what you are currently accustomed to.

i) You acknowledge that you might be required to take a PCR test to enter each country on your package/itinerary and sometimes for departure. The tests are usually between US$100 and $350 per person, depending on the location (whether remote) and type and quality of lab available for the test.

j) Although we may arrange the necessary PCR tests for you, we have no added liability for doing so. For example, if the test results are delayed and you miss a connection or flight, any costs incurred are on your account. You should realize that some testing sites will be below the usual standards you’d expect from a medical facility in your home country.

k) You should recognize the possibility of compulsory quarantine on your (and your group’s) return.